How to Recover Your Facebook Account When You Cannot Get In
For a suspected hack, start at facebook.com/hacked on a device you have used to log in before. Follow Facebook's own recovery steps. ScreenDone can explain the screens, but cannot bypass account verification or guarantee recovery.
Before you start
- Keep access to your account email or phone nearby, but do not share passwords or login codes with anyone.
- Use only Facebook's official recovery pages. Avoid anyone who asks for a payment to bypass verification.
Step-by-step instructions
- 1
Use the official recovery route
Open facebook.com/hacked on a previously used device and follow the prompts relevant to your account.
- 2
Complete the checks privately
Stop screen sharing before entering a password, verification code, or identity document.
- 3
Follow the options Facebook provides
Recovery options depend on the account. Read each prompt carefully rather than repeatedly changing devices or inventing information.
- 4
Check your account after access returns
Review the account's security settings before resuming normal use. Use the Help Center for anything you do not recognize.
Common mistakes to avoid
- Trusting unofficial recovery services.
- Reading a login code out loud during a support session.
- Treating an AI explanation as a promise that Facebook will restore access.
Official sources
Looking at a different screen?
ScreenDone sees your shared screen and guides you out loud. You make the clicks. Stop sharing before entering passwords or private details.
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